The Ministry of Lands and Mineral Resources today held a one day Land Clerks workshop to help its land clerks to speed up the processing of leases.
Permanent Secretary, Lt.Col Neumi Leweni said officers in the Ministry need to work smarter to uplift government services.
It usually takes an average of six months to process expired leases. However, the Ministry has now fine-tuned its operations to reduce the turnaround time to 2-3 months.
“By improving our work processes, we can learn to produce more than what we are currently doing.
“All it needs is a general appreciation of the bigger picture as Custodian of State Land with a responsibility to speed up the work processes in order to assist the public better,” Lt-Col Leweni said.
The objective of the workshop was to enable land clerks to:
• Be aware and clear about their workflow processes
• Understand the importance of being efficient with their respective work processes
• Respond professionally to the needs of the public
• Advise customers on the filling of relevant forms
• Ensuring minimum mistakes in the file process
• Reduce the turnaround time
Participants at the workshop included land clerks from the Lautoka, Labasa and Suva office and military personnel who will be attached with the Ministry.
The one day workshop was held at the Government Training Centre.